Contact

How Can We Help Today?

Owned and operated by CCG ENTERPRISES LLC, we welcome every question about smart beds, massage chairs, and red light therapy mats.

We typically respond within 24 hours
Reach Us

Choose Your Preferred Channel

Email
support@RecoveryChairHub
Within 24 hours
Phone
(555) 000-0000
Mon-Fri, 9 AM - 5 PM EST
Live Chat
Chat with our wellness team during business hours
Quick replies
Common Questions

Frequently Asked Questions

How long does shipping take?

Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. We offer Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your delivery status in real time through the carrier's website.

What is your return policy?

We offer 30-Day Returns on eligible items. If something does not meet your expectations, please review our Return Policy page for full details on how to start the process.

Can I exchange a product for a different model?

Exchanges are handled on a case-by-case basis. Contact us within the return window and we will walk you through the available options for swapping to a different smart bed, massage chair, or therapy mat.

How do I choose between different massage chair models?

Consider which features matter most to you, such as zero-gravity recline, heat therapy zones, or body-scanning technology. Our team is happy to compare models and help you find the right fit for your space and preferences.

What should I know about setting up a smart bed or red light therapy mat?

Most of our smart beds and red light therapy mats include detailed setup guides in the box. If you need extra help with assembly or placement, our support team can walk you through each step over the phone or email.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

Send A Message

Drop Us A Line

Select a topic...
Smart Bed Question
Massage Chair Inquiry
Red Light Therapy Mat Info
Order or Shipping Status
Returns or Exchanges
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment To You

Prompt Responses

Our support team aims to address every inquiry within one business day.

Secure Shopping

Your personal and payment information is protected with industry-standard encryption at every step.

Wellness-Focused Guidance

We help you choose the right massage chair, smart bed, or therapy mat for your lifestyle and space.

30-Day Returns

Not the right fit? Our return policy is designed to make the process simple and straightforward.